Frequently Asked Questions

Coaching is a process in which a coach helps individuals to identify their goals, overcome obstacles, and make positive changes in their lives.  

Through asking clear and explorative questions, your coach will help you to identify what your priorities are, overcome challenges you face and enable you to see that you can achieve outcomes that really matter to you, aligning with your values and your beliefs.

In a coaching session, you can expect to discuss your goals, challenges, and strategies for overcoming obstacles. Your coach will provide guidance, support, and accountability to help you achieve your goals.

The length of a coaching programme depends on the individual and their goals. Some programmes may last a few months, while others may last a year or more.  

When you have your induction session, you can discuss with your coach how frequently you would like to schedule your sessions and over what time period you want to achieve your goals.

Largely yes, but there are some safeguarding exceptions.

At the beginning of your coaching relationship, you will enter into a contract with your coach which will make clear the boundaries of confidentiality within that relationship.  This contracting ensures you and your coach are of a shared understanding and safeguarded from harm.

Fees for coaching vary according to the practitioner and what they offer.

At HQ Coaching we have a range of packages, where we use different tools an techniques according to the needs of our clients.  Our standard rates are £90 for a one hour session but we encourage clients to commit to a minimum of three sessions, to ensure they realise benefits from their investment.

Charlotte at HQ Coaching feels that Coaching should be accessible to as wide an audience as possible, so payment plans are available for all packages.

No, we work with people who are not working mums too!

Whilst working mums and their families are our specialism, we recognise there are lots of other people out there who are interested in the way HQ Coaching works and the services we offer.  

If you would like to contact us to see how we can help you, then do not hesitate to get in touch and we can see if HQ Coaching is the right coaching service for you.

Gift vouchers are non-refundable and cannot be exchanged for cash. The first coaching session should be booked within 12 weeks of purchase, and the full value of the voucher must be used within 12 months. Sessions may be taken as 30- or 60-minute appointments, arranged to suit the recipient’s lifestyle and availability.

 All vouchers include a complimentary 30-minute introductory call to ensure the coaching feels appropriate and impactful before sessions begin. Coaching is delivered in line with the professional standards and ethical guidelines of the Association for Coaching (AC) and the Association for Neuro Linguistic Programming (ANLP). 

Prices are honoured at the rate advertised at the time of purchase or the value at the time of booking, whichever provides the greatest benefit to the client. Vouchers are valid for coaching services only and may not be transferred without prior agreement.

If we haven't answered your question here or you would like to gain more information, please do not hesitate to get in touch.  We can correspond by email or have a conversation - no pressure or commitment.